Returns & Exchanges
We want you to be completely satisfied with your Danetti furniture, which is why we offer a 14-day return period for all items in their original condition and packaging. If your new piece isn't the perfect fit for your home, our streamlined process ensures a hassle-free collection and refund.
Return Process
- 1.Initiate Your Request
Contact our customer experience team within 14 days of delivery via our online portal or email to request a Return Merchandise Authorization.
- 2.Prepare for Collection
Ensure all items are disassembled and securely repacked in their original packaging to prevent damage during transit back to our warehouse.
- 3.Schedule a Pickup
Our specialized two-man delivery partners will contact you to arrange a convenient time slot to collect the furniture directly from your room of choice.
- 4.Quality Inspection & Refund
Once the items arrive at our distribution center and pass quality inspection, we will process your full refund, minus any applicable collection fees, within 5-10 business days.